Multiven - Premium Multivendor Network Maintenance Services

Who we are

Multiven provides service providers, enterprises and Governments worldwide with an industry-first multivendor direct-to-expert™ network infrastructure technical support, maintenance and trusted-advisor consulting services.

Our customers enjoy an improved network availability and reduced network maintenance and capital expenditures.

News

Anti-Competition Concerns in US Government and Fortune 500 Request For Proposals (RFPs): Cisco SMARTnet

Multiven Releases "Multiven Dossier - The Software Files: Exposing Decades of Malpractices in the Networking Industry"

Multiven Launches its Channel Partner Program Targeted at Network Hardware Resellers and VARs

Customer Testimonials

Multiven continues to be a valued strategic partner to Alcatel-Lucent through technical capabilities and absolute commitment to meeting and exceeding customer expectations.

- Marie D'Errico
Senior Director, Multivendor Services
Alcatel-Lucent

Services

Multivendor Network Maintenance

Multiven's industry-leading multivendor Network Maintenance Services - NMS, NMS Onsite and NMS-Lite help increase productivity and operational efficiencies while extending the lifespan of all your network assets cost effectively.

Multiven NMS help to ensure that your entire network infrastructure operates efficiently and benefits from the most relevant up-to-date system and application software bug fixes.

View the Multiven Services Matrix for a detailed feature list of Multiven NMS, NMS-Lite and Consulting Services

Critical IP Network Support for Your Continued Success

Network Maintenance Service - NMS

Industry-leading 24x7 direct-to-expert™ technical support and problem resolution via Multiven MITAC (Multivendor Internetwork Technical Assistance Center)
Registered access to 'My Multiven' - an innovative, powerful and secure online task management portal
Advance hardware replacement in 130 countries
On-going software bug fixes that ensure infrastructure availability beyond 99.999%
Guaranteed cost savings of up to 30% off your current annual maintenance expenditure
Unlimited support for OEM End-of-Life and End-of-Support products
Objective vendor-neutral trusted-advisor consulting on your hardware, software and technology roadmaps
NO hardware re-certification fees

Download NMS FAQ (2.33 MB)

Download Datasheet (117 KB)

Network Maintenance Service-Lite - NMS-Lite

Don't need the hardware portion of NMS because you own an extensive network hardware inventory in-house? Get Multiven NMS-Lite instead - 24x7 MITAC support plus unlimited software updates.

Industry-leading 24x7 direct-to-expert™ technical support and problem resolution via Multiven MITAC (Multivendor Internetwork Technical Assistance Center)
Registered access to 'My Multiven' - an innovative, powerful and secure online task management portal
On-going software bug fixes that ensure infrastructure availability beyond 99.999%
Guaranteed cost savings of up to 60% off your current annual maintenance expenditure
Unlimited support for OEM End-of-Life and End-of-Support products
Objective vendor-neutral trusted-advisor consulting on your hardware, software and technology roadmaps
NO hardware re-certification fees

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